F.A.Q. Index
 Internet
 Web Browsers
 Email
 Hardware
 NT 4.0
 Win 3.1
 Win 95/98
 Macintosh
 Miscellanious

 Advertisers

your ad here

Back
 Sections: Macintosh
Topic: PPP
Authentication Failed
When you attempt to dial into the Internet an error message pops up saying that the Authentication has failed. This means that the username and password being used is not correct.

  1. To check this, click on the Apple menu then Control Panels
  2. Choose PPP
  3. Erase both the username and password.
  4. Close this window and Save Changes.
  5. Try again.

If this doesn't work, make sure that CAPS lock is off and that the account is active.